Overview

Invokube FZE LLC (“Sygentx,” “we,” “us,” or “our”) takes your privacy seriously. We are dedicated to safeguarding it in line with this Privacy Policy. This policy explains how we gather, use, and manage your personal information when you visit www.sygentx.com, reach out to us, or interact with our services.

It covers our role as the main controller of data we collect directly, but not information from our clients' end users where we act solely as a service provider for WhatsApp automation tools. In those cases, our clients' own privacy notices govern. Read this carefully to see how we handle your data. Using our site means you accept these terms.

Personal Information We Collect

We gather personal information directly from you, like your name, email, phone number, or billing details when you sign up for updates, request a demo, or contact us through the site. You might also share this if booking a call or attending our events. If you provide details about others, you confirm you have their permission.

Third parties, such as marketing partners or analytics providers, may send us info like your contact details or public profile data to support our business. We also automatically track site usage via cookies, IP addresses, device info, and browsing behavior. Check our Cookies Policy link at the footer for cookie specifics.

How We Use Your Information

We rely on your data to run and enhance our platform, deliver WhatsApp automation services, and personalize your experience. This includes troubleshooting issues, analyzing trends, and updating features for better performance.

For support, communications, and operations like billing or audits, we use it too. Marketing messages, such as newsletters about digital marketing tips, go out based on your preferences. Security measures and legal compliance also drive some uses. Our legal basis under GDPR or DPF mirrors consent, contract needs, legitimate business interests, or obligations.

Protecting Your Data

We put strong security in place, like encryption and access controls, to guard against breaches or unauthorized access. Our vendors must match these standards. Still, no system is foolproof, so tell us right away at info@sygentx.com if you spot a problem, like a compromised account. Users play a role too by keeping credentials safe.

Sharing Your Information

Affiliates and service providers, like hosting or email tools, get access only for agreed tasks with strict limits. Partners for joint marketing or integrations might see anonymized data. We share for ads, but you control that. Legal requests or business sales could require disclosure. We never sell phone numbers without explicit consent.

Data Retention Practices

We keep your info only as long as needed for our purposes, like service delivery or legal holds, then securely delete or anonymize it. Factors include data sensitivity and requirements. You can request deletion, subject to exceptions for ongoing needs.

Children's Privacy

Our site and services target adults. We do not knowingly collect data from anyone under 16. If we discover such info, we delete it promptly. Parents or guardians, please contact us if you have concerns.

External Links

Links to other sites, like social platforms or tools, fall under their own policies. We are not responsible for their practices. Review them before sharing data.

Do Not Track Signals

Browsers with Do Not Track options exist, but our site does not alter behavior based on them yet. Manage preferences via cookie settings instead.

Your Privacy Rights

You have choices depending on your location. Contact us to access, correct, delete, or restrict your data, or withdraw consent. We respond within legal timelines, verifying identity first. Opt out of marketing anytime.

European Rights Under GDPR

For EEA, UK, or Swiss users, exercise access, rectification, erasure, portability, objection, or restriction rights via email. We explain limits if any. Lodge complaints with your authority or us first. DPF offers recourse through JAMS if needed. Update marketing choices easily.

US State Privacy Rights

Residents of states like California or Texas can opt out of sales/sharing (we do not sell for cash, but limit ad uses), access, correct, delete, or appeal decisions. No discrimination for using rights. Agents need proof of authority. Sensitive data processing is minimal and authorized.

Past 12 months, we collected identifiers, contact info, commercial details, online activity, and inferences; shared with providers for operations, marketing affiliates. Opt out via info@sygentx.com.

International Transfers

Data may move globally for efficiency, protected by safeguards like GDPR mechanisms or DPF for EU/UK/Swiss flows. We comply with applicable rules.

Data Privacy Framework Commitment

Sygentx adheres to EU-US DPF, UK Extension, and Swiss-US DPF principles for relevant transfers. View certification at dataprivacyframework.gov. Disputes go to FTC oversight or JAMS arbitration.

Policy Changes

We may update this policy and notify via site or email for big shifts. Continued use signals acceptance. Check back regularly.

Contact Information

Questions?
Reach us at info@sygentx.com or:
Invokube FZE LLC, SPCFZ
Sharjah, UAE

www.sygentx.com